Support

Stuck, found a bug, or have an idea? We read every email and usually reply within 1–2 business days.

arshpreet@billionweb.co

Common questions

My alarm didn't ring

Rooster rings through Silent and Do Not Disturb using Apple's alarm system, but it needs permission first: open iOS Settings → Rooster and make sure alarm & notification access is allowed. Also keep the app installed — deleting the app deletes its alarms.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open your App Store subscriptions to change or cancel — cancelling keeps Pro active until the end of the paid period.

I bought Pro but it's locked

In the app, go to Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you bought with.

How do I get a refund?

Apple handles all payments and refunds — request one at reportaproblem.apple.com.

What data do you collect?

Almost none — no accounts, no ads, no tracking. The app sends anonymous usage signals and crash reports so we can fix bugs; they contain nothing that identifies you. Details in the privacy policy.