Seaglass support

Contact

Email arshpreet@billionweb.co and you will hear back within two business days.

Common questions

Where is my data stored?

On your phone, and nowhere else. It is included in your normal iPhone backup. You can export a copy anytime from Profile with Export CSV, or export the doctor visit PDF from the Report tab.

My reminders are not firing

Open iOS Settings, find Seaglass, and check that notifications are allowed. Then open the app once so it can refresh its reminder schedule. Seaglass reminders are quiet by design: one reminder per patch day or med time, nothing else.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, tap Subscriptions, and choose Seaglass. Everything you have logged stays yours, free, forever.

How do I restore my purchase on a new phone?

Open Profile inside Seaglass and tap Restore purchases while signed into the same Apple account.

Can Seaglass diagnose my stage or adjust my dose?

No. Seaglass records, shows, and prepares. It never diagnoses, predicts, or advises a dose. Bring your report to your clinician; those decisions belong in that room.

Seaglass is a record keeping tool. It does not diagnose, treat, or recommend treatment. Always talk to your clinician about your care.